In order for your complaint to be approved:

• The complaint must be made within 3 years after the purchase was made.

• The complaint needs to be approved by our customer service.

• The defect must not have arisen as a result of wear or damage caused by careless use.

When you as a customer want to make a complaint and sends the defective product to us, you are responsible for the complaint until we have received it.

Read more about our terms and conditions here