How do I make a complaint?

  • To make a complaint, please contact customer service at customerservice@holdit.com

    Please fill in the following information:

    1. Name

    2. Order number

    3. Describe the problem

    4. Image of the faulty product

    Please note that only products ordered from holdit.com can be complained to us. If you have bought your product from one of our retailers, we ask you to first contact the retailer regarding your complaint.

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